2013 Golf Channel Fantasy Frequently Asked Questions
1. Once I have submitted my picks, how can I make changes?
Participants can change their picks any time between the field being posted and the deadline hitting. Simply sign in, go to the “Leaderboard” and make new picks. Participants will receive a confirmation email after they have changed their picks. If an email is not received, the picks have NOT been changed.
2. Why can’t I make changes to my picks? The golf tournament has not started yet.
Although the tournament has not yet started, the deadline may have already past. Always be sure to check the deadline posted on the Homepage and Make Picks section of the Fantasy Challenge game.
3. My player was cut/dropped; can I choose a new one?
As long as a golfer was cut before the picks deadline, Participants may choose another golfer. This choice must be received before the deadline hits.
4. Why do I make selections for two tournaments?
Not only does Fantasy Challenge allow Participants to compete in PGA TOUR tournaments, it also allows for competition in some of the biggest LPGA Tour and European Tour tournaments. On weeks with multiple tournaments, Participants must make selections for both to be eligible for the weekly prize.
5. Do I have to make selections for both tournaments at the same time?
No, because there are many times where one tournament begins much earlier than the other (when in Europe for example), Fantasy Challenge 2014 allows for multiple deadlines. Participants are encouraged to check the Fantasy Homepage or the Make Picks page each week for deadline changes. Participants can also sign up for the Fantasy Challenge Newsletter which has deadline reminders.
6. How does the Mulligan system work?
At the end of each Segment, all Participants will have their lowest score dropped for that Segment. The Mulligan will not affect weekly scoring or tie breakers. If a Participants Mulligan week is needed for a tie breaker, the score that was dropped will be used.
7. Where can I find my current ranking?
A Participant’s current ranking will always be at the top of their leaderboard. Participants can also select a specific week do see how they did for a specific tournament.
8. Where do I find how much money I won for each specific week?
Go to “Leaderboard” and click the week to view. When that populates, click the “View” link under “Details” all the way to the right of the Team Name. A pop up box will show how all the chosen golfers did.
9. Where can I find who I picked for past tournaments/weeks?
Go to “Leaderboard” and click the week to view from the dropdown menu. When that populates, click the “View” link under “Details” all the way to the right of the Team Name. A pop up box will show who was picked for that week.
10. When does each segment end?
The Kick-off Segment begins with the Hyundai Tournament of Champions and ends with the Shell Houston Open.
The Spring Segment begins with the Masters and ends with the FedEx St. Jude.
The Summer Segment begins with the U.S. Open and ends with the Wyndham.
The Playoff Segment begins with The Barclays and ends with the TOUR Championship presented by Coca Cola.
(See full RULES for details)
11. What is the segment winner prize?
Three (3) winners at the end of each segment will receive a gift card (ARV: $300.00 US). See full RULES for details.
12. What is the weekly winner prize?
Three (3) winners at the end of each week will receive a gift card. The First place winner will receive a Two Hundred Dollar ($200.00 US) gift card and the Second and Third place winners will each receive a One Hundred Dollar ($100.00 US) gift card. See full RULES for details.
13. How do I find out if I won a prize?
A full list of winners can be seen on the Winners link on www.GolfChannel.com/Fantasy. Winners will also be contacted by a member of the Golf Channel Marketing Team via email within a week of the given contest (weekly, segment or overall) ending.
14. Can I win more than once?
Once a Participant has won a particular contest, they can NOT win the same contest again. Ex: A Participant may NOT win more than one weekly prize but MAY win a weekly prize and a segment prize, etc. See full RULES for details.
15. I placed in the top three for the current week, when will I be contacted?
All winners are contacted within a week of the tournament in question ending.
16. I chose the winner of the past tournament, do I win a prize?
Unfortunately we do not award prizes based on correctly choosing a tournaments overall winner. Prizes are based on who has the highest number of points for the given week.
17. What criteria is used to place players into the four groups?
The groups are determined by World Golf Ranking. The number of players in the field helps to determine the cut off for each group.
18 . How can I see how my picks are doing during the tournament?
During the tournament, go to the Leaderboard Page and click on your name. This will produce a scorecard with the most recent scoring.
19. When are the earnings posted each week for the tournament?
The earnings are posted when the tournament ends on Sunday evening.
20. Where do I find the past week/segment winners?
A full list of winners is posted on the Winners link on the Fantasy Challenge Homepage underneath the Expert Leaderboard.
21. Where do I find who the experts picked for this upcoming tournament/each past tournament?
The editorial piece in Fantasy Central titled “Expert Picks” show which golfers the experts are picking. This can be found on the “Make Picks” page of the Fantasy Challenge. Videos are also included in Fantasy Central.
22. What is a league? How do I create one?
Leagues are private groups for Participants and their friends to compete against each other in. They are not monitored by Golf Channel and prizes are not awarded to Participants who excel in a league. That is at the discretion of the league and its commissioner.
23. Can I leave a league once I have entered?
A user can leave a league at any time by navigating to the “Manage” tab, selecting “My Leagues” and then clicking “Leave League” next to the appropriate league.
24. Can I start a league even though the game has already begun?
Yes, leagues can be started at any time.
25. Can I join a league that has already started?
Yes, leagues can be joined at any time.
26. How do I change my team or league name?
On the “Manage Team/Leagues” tab, you will see an area to change your team name. League names can only be changed by the league commissioner. If you are the commissioner, you will also see an area to change the name under the “Manage Team/Leagues” tab.
27. How do I change my email/password?
To change your password, Participants must go through GolfChannel.com. At the top of the any GolfChannel.com page, there is a “Sign In” button. Click that link and sign in. From there, the site reverts back to the Homepage where there is a “My Account” button. Click that link and follow the prompts to change your email.
28. My favorite golfer is playing in this week’s tournament but I don’t see him in the Fantasy Challenge field. Why?
We post the most updated field Mondays no later than 4PM ET. While the field is usually very close to final, there are sometimes changes on Mondays where players are moved around, drop out or are added. While we do monitor those players who withdraw and update our users to the best of our ability, we are unable to add golfers after the initial Monday cutoff.
29. I can’t make my picks – I keep getting an error.
Completely log out of the Fantasy Game and sign back in. If there is still a problem, make sure the most up to date version of the internet browser is being used. Finally, if that does not help, click on the Contact Us link on the www.GolfChannel.com and answer all the questions regarding the problem/error. Be sure to include picks for the week so that we can enter them on the backend.
30. Who do I contact if I am having problems/getting errors?
Click on the Contact Us link on the Fantasy Challenge Homepage underneath the Expert Leaderboard and answer all the questions regarding the problem/error and our tech team will be in contact.